Question: Can I get a discount?
Our rates are very affordable for self-pay patients. For insured patients, coverage depends on your plan and deductible.
Question: Can you do sports and camp physicals?
Yes, we can. No appointment is needed. Just come in on a walk-in basis, and we'll perform the physical. If there's a required form, please bring that with you.
Question: Do you do gynecological exams?
We perform gynecological exams when appropriate. We do not do Pap Smears.
Question: Do you do physicals?
We can do sports, camp, and school physicals. We also do pre-employment and DOT physicals.
Question: Do you provide seasonal flu vaccinations?
Yes, we do.
Question: Do you take my insurance?
We participate with most insurance carriers.
Question: Do you treat all ages?
We treat all ages.
Question: Do you treat STDs?
Yes, we do. And rest assured that we treat your medical information with a high degree of confidentiality and discretion.
Question: Does AFC Urgent Care do any allergy tests?
An allergic reaction can happen because of any type of trigger. These triggers, however, fall into four different categories: animal dander, dust mites, mold and mildew, and pollen. If you experienced any of the above mentioned symptoms, you can find out about the trigger using our allergy test. It is a painless skin test that provides answers in just 15 minutes.
Testing positive in the skin test allows you to learn about your condition and get the allergy treatment you need. AFC Urgent Care offers sublingual immunotherapy to effectively reduce your sensitivity to allergens. It is approved by the Food and Drug Administration and safe to take with your allergy medications.
Question: How much do specific vaccines cost?
The cost of each vaccine is different. You will be contacted by our medical team after you submit the Travel Vaccination Questionnaire, and they will let you know the cost of each vaccine.
Question: How much is a typical visit?
For insured patients, we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an EOB (explanation of benefits) to us, AFC Urgent Care will bill you for any balance still due.
Our staff will discuss any other recommended treatment or services, such as an x-ray or a lab test, with you.
Question: Do I have to make an appointment?
No. In fact, we don’t take appointments. We operate on a first come, first served basis. This helps you get in to see the doctor faster. You may simply walk in to our location near the Poplar-Yates intersection in East Memphis during our normal business hours and be seen by a physician without a long wait.
Question: How much will the visit cost if I have no insurance?
Our average cost for a moderately complex office visit is around $115. We also offer an on-site lab and state of the art digital X-Ray. The costs for these services are additional but we will always explain the cost before proceeding with any procedure so you can decide to move forward or not. We have a standard discount on all of our rates for patients without medical insurance.
Question: I am going abroad, do you offer travel immunizations?
No, we do not.
Question: If I have insurance, will I get a bill after my visit?
Our fees are fixed, but the amount that your insurance company covers depends on your specific plan, coverage, and deductible. After your insurer produces an EOB (explanation of benefits), if there is a balance due, we will bill you for the remaining balance.
Question: What are various allergy symptoms and triggers?
There are different ways to tell if you are having an allergic reaction. Sneezing, runny nose, watery eyes, and sinus headaches are the most common. Asthma and skin rashes also happen in some cases. Ear infection, eye irritation, and muscle or joint pain are more serious. These prompt you to seek medical attention as soon as possible.
Question: What is the difference between Urgent Care and Emergency Room?
Urgent Care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life. In general, if your medical issue is life threatening, call 911 or go directly to the nearest hospital Emergency Room. If your medical condition does not pose an immediate, serious threat to your health or life, AFC Urgent Care is an excellent alternative.
Question: What Type of Medical Treatment do you Provide?
We specialize in fast and effective physician care, for most non-life threatening conditions due to illness or injury, as well as preventive care, occupational healthcare, worker's comp injury and illness treatment, and other employers services. We bridge the gap between a primary care physician and the ER, providing extended hours, seven days a week, with a CLIA certified labs on site as well as digital x-ray technology.
However, if you have a life-threatening condition or emergency, you should always call 911 and seek a hospital ER.
Formerly AFC Doctors Express